A server hosting Hyperion Planning – System 9 was started up. The OpenLDAP and Shared Services were set to start automatically. They didn’t start automatically. When they were started manually they gave an error and failed to start.
I discovered that the OpenLDAP service was the cause of the problem since it did not start. The server had been improperly shutdown because of a power outage. This sudden shutdown had caused the OpenLDAP database to crash and hence it was unable to restart.
I’ve often been asked this question from people who are new to Hyperion. To best understand the reason behind the specific sequence in which the Hyperion services are started we must understand the architecture of the product suite. Continue reading →